After analyzing millions of data points, InTouch Connections’ metrics show 70% of primary numbers are cell phones and 48% of households are exclusively wireless. Contact your customers the way they liked to be reached and make sure your messaging gets through.
Text Platform Capabilities
- Customized message flows
- End-users can be segmented and sent customized messages
- Customers can access FAQs, authorize payments, and confirm transactions conveniently from their mobile phone and without the assistance of an agent
- Fully-automated, interactive text messaging conversations using custom business logic
- Customers can opt-out at anytime
- Messages can link to mobile website or phone number
- Permission based, real-time reporting
- SMS delivery in multiple languages and dialects
- Text messages can be any length. You are not limited to 160 characters
Add SMS messaging to your voice and email platforms and keep your customers engaged.