Women, Infant and Children (WIC) Agencies

Non-profit & Government

Healthier Families. Healthier Communities.

Many WIC participants have access to unlimited text messaging through government phone assistance programs, making text and phone reminders and notifications an accessible and economical solution. Increase WIC participation and retention, contact InTouch Connections and implement a text, phone and email solution today.

InTouch Connections is proud to be the provider of choice for WIC agencies across the United States. Our WIC clients trust us to deliver:

  • Certification and recertification appointment reminder service
  • Mid-certification assessment appointment reminders
  • Missed appointment and rescheduling reminders
  • Expiring WIC benefits messages
  • WIC check or voucher pickup reminders
  • eWIC/EBT account issue notifications
  • Closed clinic or other emergency messages
Photo by Tim Bish on Unsplash

Engage more of your WIC participants

  • Full-service implementation means there is nothing for you to install nor any software to learn
  • 100% HIPAA compliant
  • Completely customizable messages and segmentation/rule sets
  • Call transfers for cancelling and rescheduling
  • Two-way API integrates with all EBT and eWIC MIS systems
  • Fastest, most reliable message delivery in the industry
  • One primary-point-of-contact, available 24/7
  • Web-based real-time reporting showing which who was contacted, by which method, when and what they did after receiving the voice notification or automated text message
  • 100% U.S. based staff
  • Highly-secure, U.S. based data center
  • Identification of mobile or landline for industry-leading contact rates
  • Automated keyword text options
  • Multiple language recordings by real people

How can InTouch Connections help you improve your program?

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