Voice, Text, and Email for maximum contact

InTouch Connections delivers automated notifications and surveys to help you establish better relationships with your customers, lower costs and improve your bottom line.

Our flexible automated notification system tailors calls, SMS texts and emails into any configuration required. Instantly reach thousands of customers with personalized mass messages and emergency notifications.

Flexibility that goes beyond personalization

Sure, our solutions deliver personalized messages with dynamic fields containing first names, appointment dates, office locations, appointment times or even the message itself. But our tailored solutions go further.

For instance, choose from three cloud-based service platforms. And we can customize your progam to the unique needs of your locations, users or departments.

Our full-service offering. These messages have a pre-defined delivery schedule and the file transfer and structure rules are established at launch. When you want to set it and forget it, Full Connect is the platform to choose.

Quick Connect allows authorized users to create and send on-demand, mass messages. Designed to scale with your organization, we customize Quick Connect to your company's needs so it's simple and easy to use, giving you just what you need and nothing you don't.

One Connect allows for one-to-one (P2P) texting with end-users. Incorporating threaded conversations in real-time, you will always be up-to-date on the status of your customers or participants.

Smartphone

Voice

91% of adults have a smartphone. Automated messages get through.
 

Text Message

Text

It’s a mobile world. Text messages are read, on average, in under three minutes. Meet your customers where they are.

Email

Email

92% of online adults use email. Because sometimes you want it on your own time.

Outbound or Inbound: Everything You Need to Message Successfully

API Integrations - Intouch Connections

API Integrations

InTouch Connections has yet to meet a system with which we cannot integrate. We require no specific file format and can accommodate any file structure you need.

API Integrations - Intouch Connections

Interactivity

Reduce customer churn. Include interactivity in your mass messages. From repeat message options to inbound transfers, interactive features deliver a better, more personal experience.

API Integrations - Intouch Connections

Safe and Secure

InTouch Connections handles client data with the utmost care and reserve. Fully HIPAA compliant, we implement extensive controls to safeguard your customer or patient data.

API Integrations - Intouch Connections

Live Support

Every account gets a dedicated account manager available via call or email 24x7. No other company provides the advanced level of support you get at InTouch Connections.

Delivering messages your customers want

InTouch Connections helps you reach every customer with a personalized message for customer-centered experiences that increase revenue and retention.

As the trusted provider to some of the world’s most recognized brands, our automated notification capabilities help you leverage customer relationships and improve your bottom line.

Let us put our best practices to work for you.

Reach your customers where they want to be found

As a full-service provider of automated messaging and survey services, we offer the most flexible solution combined with cutting-edge technology to help streamline your communication options and improve your customer’s perceptions of your organization.

We manage all details of your campaign including programming, testing, reporting, analysis and optimization, so you can focus on your customers.

What Our Clients Say

  • "We've been business partners with InTouch for over 10 years and our relationship has been absolutely fantastic. They are always willing to help. They are super responsive. And they accommodate anytime we have a last minute request where we have to change anything unexpectedly."

    Call Center Manager, National Home and Commercial Services Company
  • "InTouch Connections is a vendor I’ve been working with for years to pro-actively notify my customers of changes to their service. Automated messaging is the most economical and effective method we have found and InTouch Connections has all the capabilities we need. They are also a pleasure to work with."

    Marketing Manager, Fortune 100 Satellite Television Company
  • "I’m always so happy to work with InTouch. They are always so professional, with excellent customer service."

    Operations Manager, Largest Health System in Illinois

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