Communicate with your customers

Multi-channel engagement made easy with InTouch Connections’ full-service messaging and survey service.

Affordable simple surveys

Omni-channel surveys with transcriptions provide unbiased feedback to help you improve your organization's bottom line.

Reduce patient no-shows by 25%

Free up your staff to focus on providing better care for your patients. Improve patient outcomes and increase HCAHPS scores.

Voice

91% of adults have a smartphone. Automated messages get through.

Text

It’s a mobile world. Text messages are read, on average, in under three minutes. Meet your customers where they are.

Email

92% of online adults use email. Because sometimes you want it on your own time.

Delivering messages your customers want

InTouch Connections helps you reach every customer with a tailored message for customer-centered experiences that increase revenue and retention. As the trusted provider to some of the world’s most recognized brands, we have the experience and capabilities to help you leverage customer relationships and improve your bottom line.

Let us put our best practices to work for you.

Reach your customers where they want to be found

As a full-service provider of automated messaging and survey services, we offer the most flexible solution combined with cutting-edge technology to help streamline your communication options and improve your customer’s perceptions of your organization.

We manage all details of your campaign including programming, testing, reporting, analysis and optimization, so you can focus on your customers.

What Our Clients Say

"ARS and InTouch have been business partners for the past 10 years and our relationship with InTouch has been absolutely fantastic. They are always willing to help. They are super responsive. And they accommodate anytime we have a last minute request where we have to change anything unexpectedly."

Call Center Manager, National Home and Commercial Services Company
"InTouch Connections is a vendor I’ve been working with for years to pro-actively notify my customers of changes to their service. Automated messaging is the most economical and effective method we have found and InTouch Connections has all the capabilities we need. They are also a pleasure to work with."

Marketing Manager, Fortune 100 Satellite Television Company
"I’m always so happy to work with InTouch. They are always so professional, with excellent customer service."

Operations Manager, Largest Health System in Illinois

InTouch Connections is the leading provider of NPS surveys and automated notifications delivered via voice, text and email. From appointment reminders to post-visit surveys, customers from across the U.S. rely on InTouch Connections to improve engagement and interactions with their end users.