InTouch Connections delivers automated notifications and surveys to help you establish better relationships with your customers, lower costs and improve your bottom line.
Our flexible automated notification system tailors calls, SMS texts and emails into any configuration required. Instantly reach thousands of customers with personalized mass messages and emergency notifications.
Sure, our solutions deliver personalized messages with dynamic fields containing first names, appoint dates, locations, times or even the message itself. But our tailored solutions go further.
For instance, choose from three cloud-based service platforms. And we can customize your progam to the unique needs of your locations, users or departments.
No matter the platform or the structure, you will be delighted with our comprehensive on-line reports. View all of your message dispositions in one place or have them securely sent to your designated staff.
Our full-service offering. These messages have a pre-defined delivery schedule and the file transfer and structure rules are established at launch.
QuickConnect allows authorized users to create and send mass messages calls and texts on demand. Designed to scale with your organization, QuickConnect is easy and simple to use.
OneConnect allows for one-to-one (P2P) texting with end-users. Incorporating threaded conversations in real-time, you will always be up-to-date on the status of your customers or participants.
InTouch Connections has yet to meet a system with which we cannot integrate. We require no specific file format and can accommodate any file structure you need.
Reduce customer churn. Include interactivity in your mass messages. From repeat message options to inbound transfers, interactive features deliver a better, more personal experience.
InTouch Connections handles client data with the utmost care and reserve. Fully HIPAA compliant, we implement extensive controls to safeguard your customer or patient data.
Every account gets a dedicated account manager available via call or email 24x7. No other company provides the advanced level of support you get at InTouch Connections.
InTouch Connections helps you reach every customer with a personalized message for customer-centered experiences that increase revenue and retention.
As the trusted provider to some of the world’s most recognized brands, our automated notification capabilities help you leverage customer relationships and improve your bottom line.
Let us put our best practices to work for you.
We manage all details of your campaign including programming, testing, reporting, analysis and optimization, so you can focus on your customers.
"We've been business partners with InTouch for over 10 years and our relationship has been absolutely fantastic. They are always willing to help. They are super responsive. And they accommodate anytime we have a last minute request where we have to change anything unexpectedly."
"InTouch Connections is a vendor I’ve been working with for years to pro-actively notify my customers of changes to their service. Automated messaging is the most economical and effective method we have found and InTouch Connections has all the capabilities we need. They are also a pleasure to work with."
"I’m always so happy to work with InTouch. They are always so professional, with excellent customer service."