Privacy Policy

Terms of Service, Privacy Policy and Cookie Policy

Last updated: April 22, 2026

Terms of Service 

1. Terms 

By accessing the website at https://www.intouchconnections.com, you agree to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law. 

2. Use License 

Permission is granted to temporarily download one copy of the materials (information or software) on InTouch Connections’ website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: 

• modify or copy the materials; 

• use the materials for any commercial purpose, or for any public display (commercial or non-commercial); 

• attempt to decompile or reverse engineer any software contained on InTouch Connections’ website; 

• remove any copyright or other proprietary notations from the materials; or 

• transfer the materials to another person or “mirror” the materials on any other server. 

This license shall automatically terminate if you violate any of these restrictions and may be terminated by InTouch Connections at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format. 

3. Disclaimer 

The materials on InTouch Connections’ website are provided on an “as is” basis. InTouch Connections makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. 

Further, InTouch Connections does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. 

4. Limitations 

In no event shall InTouch Connections or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on InTouch Connections’ website, even if InTouch Connections or an InTouch Connections authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. 

5. Accuracy of Materials 

The materials appearing on the InTouch Connections website could include technical, typographical, or photographic errors. InTouch Connections does not warrant that any of the materials on its website are accurate, complete, or current. InTouch Connections may make changes to the materials contained on its website at any time without notice. However, InTouch Connections does not make any commitment to update the materials. 

6. Links 

InTouch Connections has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by InTouch Connections of the site. Use of any such linked website is at the user’s own risk. 

7. Modifications 

InTouch Connections may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these terms of service. 

8. Governing Law 

These terms and conditions are governed by and construed in accordance with the laws of the State of Illinois, United States, and you irrevocably submit to the exclusive jurisdiction of the state and federal courts located in Cook County, Illinois. 

Privacy Policy 

Your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use and share it, the tracking technologies we use, and the rights you have under applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). 

Information We Collect 

We collect personal information in the following ways: 

• Information you provide directly — such as your name, email address, phone number, company, and any message content, when you contact us, request a demo, or subscribe to communications. 

• Information collected automatically — such as IP address, browser type, device identifiers, operating system, referring URL, pages viewed, time spent on pages, and interactions with our site. This information is collected through cookies and similar tracking technologies described below. 

• Information from text messaging — if you opt in to our SMS programs, we collect your mobile number and records of messages sent and received. 

How We Use Your Information 

We use the information we collect to: 

• provide, operate, and improve our website and services; 

• respond to your inquiries and provide customer support; 

• send administrative information, marketing communications (where permitted), and service updates; 

• analyze website usage and measure the effectiveness of our content; 

• detect, prevent, and address technical issues, fraud, or unlawful activity; and 

• comply with legal obligations and enforce our terms. 

Tracking Technologies We Use 

We use the following third-party tracking technologies on intouchconnections.com. These tools may set cookies, collect device and usage data, and transmit that data to the providers identified below. You can opt out of each service using the links provided. 

• Google Analytics — a web analytics service provided by Google LLC that helps us understand how visitors use our website. Google Analytics collects information such as IP address, pages visited, time spent on the site, referring websites, device and browser type, and general geographic location. This information is used to generate aggregated reports about site traffic and user behavior. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout. For more information on how Google uses data, see https://policies.google.com/technologies/partner-sites. 

If we add or change tracking technologies in the future, we will update this Privacy Policy to reflect those changes. 

How We Share Your Information 

We do not sell your personal information for monetary value. We may share personal information in the following circumstances: 

• Service providers — with third-party vendors who perform services on our behalf, such as analytics providers (e.g., Google), hosting providers, email and SMS delivery services, and customer support tools. These providers are contractually restricted from using your information for purposes other than providing services to us. 

• Legal and safety — when required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others. 

• Business transfers — in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to standard confidentiality protections. 

Some use of cookies and analytics may be considered “sharing” under the CCPA/CPRA. You have the right to opt out of such sharing as described under “Your Privacy Rights” below. 

Your Privacy Rights 

Depending on where you live, you may have the following rights regarding your personal information: 

• Right to know / access — request confirmation of whether we process your personal information and obtain a copy of it. 

• Right to correct — request correction of inaccurate personal information. 

• Right to delete — request deletion of personal information we have collected, subject to certain exceptions. 

• Right to opt out of sale or sharing — opt out of the sale or sharing of personal information for cross-context behavioral advertising (CCPA/CPRA). 

• Right to restrict or object — restrict or object to certain processing activities (GDPR). 

• Right to data portability — receive your personal information in a portable, machine-readable format (GDPR). 

• Right to withdraw consent — where we rely on consent, withdraw it at any time without affecting the lawfulness of prior processing. 

• Right to non-discrimination — we will not discriminate against you for exercising any of these rights. 

To exercise any of these rights, contact us at support@intouchconnections.com or (312) 476-8808. We will respond within the time periods required by applicable law. We may need to verify your identity before fulfilling your request. You may also designate an authorized agent to submit a request on your behalf. 

EU, UK, and EEA users have the right to lodge a complaint with their local data protection authority. 

Legal Bases for Processing (GDPR) 

For users in the European Economic Area, United Kingdom, or Switzerland, we process personal information under one or more of the following legal bases: your consent; performance of a contract with you; compliance with a legal obligation; or our legitimate interests in operating, improving, and securing our website and services, provided those interests are not overridden by your rights. 

Data Retention 

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Retention periods vary based on the type of information and the purpose for which it was collected. 

Data Security 

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification. However, no method of transmission over the internet or electronic storage is 100% secure. 

International Data Transfers 

We are based in the United States, and personal information we collect may be processed in the United States or other countries where our service providers operate. When we transfer personal information from the EEA, UK, or Switzerland, we use appropriate safeguards, such as Standard Contractual Clauses, where required by law. 

Children’s Privacy 

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will take appropriate steps to delete it. 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be communicated through a notice on our website. 

Contact Us 

Questions or requests related to this Privacy Policy can be directed to: 

InTouch Connections 1040 North Blvd, Suite 220 Oak Park, IL 60301  

Email: support@intouchconnections.com  

Phone: (312) 476-8808 

Text Messaging Terms and Conditions 

• Message Frequency: The number of text messages you receive will vary based on how many of InTouch Connections’ text messaging programs you sign up for. You will receive a maximum of three messages per week per program. 

• Cost: Message and data rates may apply to each text message sent or received, as provided in your mobile telephone service rate plan, in addition to any applicable roaming charges. 

• Supported Carriers: Supported carriers may change from time to time but currently include AT&T, T-Mobile, MetroPCS, Verizon Wireless, Sprint, Boost, US Cellular, and others. 

• Opt-Out and Help: To discontinue receiving text messages, text STOP to the short code for the program. For help, text HELP to that short code. 

• Delivery: SMS alerts may not be delivered if your phone is out of range or if network capacity is unavailable. We and the carrier do not guarantee delivery and are not liable for delayed or undelivered messages. 

• Additional Help: Contact (888) 476-8808 or info@intouchconnections.com. 

Cookie Policy 

This website uses cookies and similar tracking technologies to distinguish you from other users, to operate and improve the site, and to analyze how it is used. By continuing to browse the website, you agree to our use of cookies as set out in this policy. 

What Is a Cookie? 

A cookie is a small text file that, when you visit a site, is stored on your browser or the storage of your device. Cookies contain information that is transferred to your device and can be read on subsequent visits. 

Types of Cookies We Use 

• Necessary cookies — required for the operation of the website, such as cookies that enable you to log into secure areas. 

• Analytical cookies — used by Google Analytics to recognize and count visitors and to see how users move around the site. This helps us improve how the website works. See “Tracking Technologies We Use” above for details. 

• Third-party cookies — set by third parties (such as Google) to enable their services to function on our site, for example Google reCAPTCHA on forms or embedded Google Maps. These providers may also use cookies for their own purposes, governed by their own privacy policies. 

Managing Cookies 

You can block or delete cookies by changing your browser settings. You can also opt out of Google Analytics specifically by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout. Please be aware that blocking cookies may affect your ability to use parts of the website. 

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